Refund policy
Return Policy
First, we want you to be absolutely thrilled by your purchase. If you order something from us and you don't love it out of the box, rest assured that you can return most items to us within 30 days of delivery for a refund.
DEFECTIVE OR DAMAGED ITEMS
If we made a mistake, we'll take care of it. Period. If you received a defective or damaged product, please let us know as soon as possible so we can replace it for you. And don't worry- shipping charges are on us, both for the returned item and the replacement. In order to return your item, simply email us at patinavie@gmail.com + we will be in touch with further instructions!
STANDARD RETURNS
Our return policy covers returns of most products in new or "like-new" condition up to 30 days after delivery. Items that cannot be returned include fine art prints, original artwork, furniture, rugs, vintage items, or anything damaged through normal wear and tear.